Faq >> Web Hosting >> Hosting Accounts

QUESTION: How are hosting payments and billing setup?

ANSWER:

For existing accounts payment is made by credit card. It is an automatic deduction on a monthly basis. At present Sales Representatives have the option of letting customers pay for several months in advance on new accounts. To find out about current offers please call .

To change the credit card on file you must login to your account.

Step 1:
Select Credit Cards & Payments from the Customer Info & More menu.

Or, click Credit Cards & Payments from under the Customer Info & More heading further down the page.

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Step 2:
Check the box next to the credit card that you wish to update and click Update Payment.

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Step 3:
Enter your new credit card information.

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Step 4:
Click Save Changes.

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To update the expiration date of the credit card on file you must login to your account.

Step 1:
Select Credit Cards & Payments from the Customer Info & More menu.

Or, click Credit Cards & Payments from under the Customer Info & More heading further down the page.

Step 2:
Click Update Expiration next to the account you wish to modify.

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Step 3:
Use the select boxes to update the month and year that your credit card expires.

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Step 4:
Click Save Changes.